Terms and Conditions
Making a purchase could not be easier. Just browse our website or use the search function until you find what you want. Click on Add to Cart button. A running total will appear of what you have ordered. You can continue to add more items or remove some at any time. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. You can change the contents of your basket or cancel your order at any time - as your request is not confirmed until you enter payment details.
On the rare occasion that your order arrives damaged, faulty or missing items, please email us at firstname.lastname@example.org , include a photo of the damage and we will resolve the issue for you. Please do this ASAP as we are not able to authorize replacements if the order is older than 30 days.
Payment & Currencies
We accept payment by most major credit or debit cards. These are processed online using the PayFast secure payment service. Prices are shown in ZAR South African Rand. Credit cards are pre-authorized immediately using the & PayFast secure system. As part of our commitment to the security of our customers we may contact you to request further validation of your details.
If you do not want to pay online, you may send us an EFT which will have to be treated as a Manual Order, an Order Number and Tracking Number will be provided if a Manual Order is made . Please DO NOT send credit card details by e-mail. Our online store includes a considerable level of security that is not included in e-mail. If you have any queries about making payments please contact us.
Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the Products ordered, unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions. Non-acceptance of an order may be a result of one of the following:
- The product you ordered being unavailable from stock
- Our inability to obtain authorization for your payment
- The identification of a pricing or product description error
- Your failure to meet the eligibility to order criteria set out in the main Terms and Conditions
If you have any comments or questions about an order or our products in general please contact one of our customer services representatives at email@example.com or please contact via telephone we will endeavor to respond to all customer services enquirers within 1-2 business days.